Read our commonly asked questions
Pick & Drop service means NeerXpress will pick up your parcel from your location and deliver it to the receiver’s address safely.
You can contact us via phone, email, or the contact form on our website.
You can book a pickup through our website, app, or by contacting NeerXpress support.
You can send documents, parcels, packages, and business shipments. (Restricted or illegal items are not allowed.)
Delivery charges depend on distance and location (inside city, sub city, and outside city).
Inside city: Same day or next day
Intercity: 1–3 working days
Remote areas: As per location
Yes, you can track your parcel in real-time using our tracking system.
Yes, COD service is available for business and online sellers.
If delivery fails, we will contact you and arrange re-delivery or return as per policy.
Yes, we provide special rates and support for bulk and business shipments.